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All Customers of Just Host's basic services are subject to the terms and conditions contained in the User Agreement. The
User Agreement is a legal contract between Just Host and the User that contains the rights, duties and obligations
of Just Host and the User.
Just Host's Usage Policy is designed to protect Just Host, its Users and others from illegal, malicious, damaging and inappropriate
behavior by Users of Just Host's services. All users of Just Host's services are subject to the Usage Policy.
The Usage Policy lists activities that are prohibited on Just Host's services, such as hacking and spamming.
Customers of Just Host wishing to register, transfer or renew a domain name must agree to the Domain Registration Agreement.
In our ongoing commitment to providing superior service for our customers, Just Host has introduced a new, more vigilant
anti-spam policy. We have implemented the following policy as a part of our commitment to reducing spam related
Just Host's Privacy Notice covers treatment of information that Just Host may collect from users of its products and services
and from visitors to the Just Host site.
The Domain Name Dispute Policy covers Just Host's involvement in disputes relating specifically to domain name registrations.
The Data Request Policy covers Just Host's handling of formal legal requests for the release of account information.
Just Host's Copyright Claims Policy provides information for parties wishing to notify us of claimed intellectual property
infringements present on sites hosted on our servers.
Just Host offers certain Professional Services in addition to the basic hosting service. Customers purchasing any Professional
Services must read and agree to the terms and conditions set forth in this section for each Professional Service
All Parties wishing to join Just Host's Affiliate program must read and agree to the Affiliate Terms & Conditions.
Please report incidents of spam and abuse by completing the form here. If you are reporting spam, please include the full spam
message and all email headers. Click here for more information on displaying mail headers.
This file was last modified on January 6, 2022.
Qualified plans include a free domain registration for 1 year. The free domain registration will only apply to certain top level domain names. If you decide to cancel your account, you will be charged a $15 fee, this ensures you get to keep your domain. Note: Once you complete your registration with Just Host, you will not be able to transfer your domain for 60 days.
For packages supporting unmetered disk space or data transfer (bandwidth), we do not have defined limitations. These resources are "unmetered", meaning you are not billed according to the amount of disk space or bandwidth used. While of course these resources are not infinite, we believe our customers should have all the resources necessary to build an online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs.
Just Host offers several plans with both limited and unmetered disk space. We let you choose the best option for your needs and budget.
That said, we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in a manner consistent with the normal operation of a website. While rare, we occasionally constrain accounts utilizing more resources than should be the case in the normal operation of a personal or small business website.
We regularly examine customer bandwidth and disk space utilization data in a series of statistical analyses and use the results to define "normal". Although these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into "normal" range. If your account's bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide at least 48 hours notice to allow customers to make adjustments before we take any corrective action.
It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details.
For plans or packages featuring unlimited websites, domains, or email accounts, we do not enforce any official limitations. Customers are able to utilize as many of these features as they wish. That said, these are of course not infinite resources and there are inherent maximums associated with the technology powering them. For example, while email account creation is unlimited, these rely on the file storage available on the account. Therefore customers need to be operating within the Terms of Service to ensure resources are available to fully enable email functionality. Customers operating within the Terms of Service have yet to come up against technical boundaries for email, domains, or websites.
The promotional price is for the first term only and plans renew at the
regular rate. Your satisfaction is our top priority and we're confident you'll
be pleased with our services. Still, if you try us and decide your account
does not sufficiently meet your needs, you can cancel within 30 days for
a refund as follows.
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