Web Hosting blog from Just Host

Our friends over at Template Monster launched a promo yesterday with a prize pool of 5 free website templates and 10 free web hosting accounts from Just Host. In-line with Halloween, Template Monster are asking their blog readers to name their favorite Halloween website customizations for a chance to win.

The results are being announced early tomorrow morning so be sure to get in their quick with your suggestions! So far, readers have nominated a handful of websites for their festive efforts such as a UK chocolate retailer, a UK theme park and online Gadget shop, IWOOT!

Template Monster themselves have joined in as usually with two different logo’s, one on the Template Monster homepage and one on the Template Monster Blog.

Be sure to check it out!

Luke Kendall / Affiliate Manage

Every now and again we are approached by independent web hosting review site’s requesting an interview with one of the team here at Just Host.

This month I was fortunate enough to speak with Daren from WebHostingDeals.org who spoke with me about our data center, how we are protecting our customers from hackers, spam and phishing scams plus I reveal some insider news on the future of Just Host!

To read the interview in full, head over to the Just Host interview page.

Luke Kendall / Affiliate Manager

Anyone who has followed Just Host over the past 2 years will know that we are an extremely competitive company. We work hard to ensure our service exceeds our customer’s expectations and we regularly make changes to the web hosting plans we offer so that we continually lead the way for other web hosting companies within the industry.

One of the most important decisions a web host makes is the price they put on their hosting. Something as simple as the price can have a big impact on the overall service so it’s important it’s done right and is in no way rushed.

After weeks of discussion we have finally come to an agreement and are happy to announce that as of today Tuesday 20^th October, web hosting from Just Host is available for as little as $3.45 per month!

I would just like to thank the entire Just Host team for making this possible, thanks to you operations within our data center are running smoothly, accounts are being setup in minutes and response times in the support department are at an all time low! If it wasn’t for each individual here, the price change would still be a long way off.

Luke Kendall / Affiliate Manager

After being awarded webhostingsearch.com’s prestigious Best Support award back in August, Just Host are thrilled to be awarded their Best Services award this month! In their own words, “To be able to receive this award, the provider must have excellent performance. Even though the award is given for a specific month, [Just Host] has proved to us and our visitors that they have outstanding uptime, response time and reliability for the last six months.”

The support that webhostingsearch.com has given Just Host over the last year has been incredible and we’d like to say a massive thank you for this great award. Couple this with the fact that Just Host is now ranked as the #1 web hosting provider on the review site shows just how much they recognize the quality of service that Just Host provides.

To be the top ranked web host on such a highly competitive web hosting review site is a real honor and I’d like to say congratulations to everyone who has worked so hard at Just Host to create a service that is so highly recommended in the industry.

Sophy / Marketing Manager

After a drastic increase in the Just Host Billing team in the last few months I’m really happy to say that the Verification team has also welcomed some new members over the last few weeks. The Verification team handles the processing of all of Just Host’s orders and ensures that every order passes our fraud checking system. Sadly web hosting is very prone to fraud so checking the validity of each order is an essential role and must be handled very carefully.

Our two new Just Host team members are Ceri and Jodie who will be working opposite shifts, one covering the morning shift and the other working way into the night to ensure maximum coverage for our clients. Obviously, the majority of Just Host’s orders are processed manually, but because of the extra precautions needed some orders will be held for this further verification. The calls also allow us to answer any questions new customers may have which we find really beneficial.

I wish all of our new members, Billing and Verification, the best of luck and am really happy to welcome them to the team.

Sophy / Marketing Manager

Web Hosting has a new member of the elite 100,000 club this week as Just Host reached 100,000 hosting customers. Amazingly it has taken Just Host just 18 months to reach the milestone which is a phenomenal achievement and an indicator that great customer support and uptime really pays off. This comes after months and month of hard work from the whole Just Host team, who have focused on providing the best customer service possible at every possible point of our clients journey with us.

I remember processing our first client’s hosting order manually before we had the automated system in place that ensures our customers hosting accounts are set up instantly and their cPanel logins emailed to them within minutes. I also remember when our support team consisted of a handful of technicians, now on the last count they exceeded 200! Remembering the early days makes me realize just how far we’ve come in such a short time. Just Host quickly became one of the fastest growing web hosts in 2009 and we are showing no signs of stopping.

The effort that our team have put into ensuring customers have any pre-sales questions answered, then sending their account details to them instantly and later assisting them with any support or billing queries they have is astounding. I think it’s this dedication across the team that has got us to this milestone so quickly. Thank you to everyone for all their hard work and a huge round of applause to every single person for helping Just Host become one of the world’s largest web hosting companies.

Sophy/ Marketing Manager

Just Host has hit its first major milestone, we are so happy to say we now host the sites of over 50,000 people, over 56,000 now to be exact! We’ve managed to reach this amazing number in just 8 months and I personally want to say a massive thank you to the entire team as without every single person we would not have reached this anywhere near this quick.

We all agreed from day one that support was our main priority to ensure our clients always have a port of call. Our technical support team cannot be faulted in their hosting knowledge, willingness to help or response times. Our phone and live chat teams have both made a massive difference to the way we communicate with our clients and have really helped bridge the gap between us and them. I also can’t forget our brilliant billing team which has recently doubled in size due to our client base and who are responsible for keeping so many of our customers happy.

This achievement really has been a reason for us to celebrate and we’re just now looking forward to reaching the 100,000 mark which really isn’t going to be that far off.

THANK YOU AGAIN TEAM AND A MASSIVE WELL DONE!!

Sophy / Marketing Manager

We have just added a new feature to the Just Host service designed to keep our client’s in the loop at all times. The site features all the latest server information such as migration to new servers, any server changes or additions and any downtime (which is a rarity as you know).

You can view all the latest news on our servers at http://status.justhost.com which is constantly updated by our technical support team. This addition to our ever increasing service should help customers feel even more secure that their interests are our top priority. All customers now have even more access to the information of the server that’s keeping their site live.

If you have any queries about anything on the Status Update page please contact our support team, although we do hope that this feature should mean you will be left with no more worries!

Sophy / Marketing Manager

Welcome to Just Host’s blog, keeping you up-to-date with all the latest news on our first class hosting service. Just Host is proud to be offering our customers unlimited hosting space, unlimited data transfer and unlimited email accounts at affordable prices with 24/7 technical support. Could you ask for more?

Just Host has been in production for a fair few months and we’ve been working very hard to ensure the service will be exactly what users are looking for. We hope that through this blog we’ll be able to speak directly to you, our users, and let you know first-hand of the developments and additions to the service. You can expect to see Just Host grow in many directions as the months go forward and we are keen to hear directly from you with any tips that you think will improve the service.

We are currently talking with a selection of affiliate networks to get Just Host’s name out to users and will be adding further information on how to join our program to the site in the next few weeks. We look forward to working with you as users or as affiliates and we hope you enjoy using the service as much as we’ve enjoyed making it.

Kind regards,

Sophy / Marketing Manager Just Host